BiSensor Troubleshooting

Updated May 12, 2026 1 min read

BiSensor Communication Error

Check wire connections

For 2wire:

  • Test voltage at the splice 
  • Verify Power at the Transformer: compare numbers from the two-wire terminals to the numbers from the BiSensor

For conventional wire

  • Verify that the biosensor is wired to port A1, A2, B1, B2

Last resort: Carefully dig up the sensor and test at the controller

BiSensor not reporting Moisture or Temperature

  • Verify that the problem actually exists 
    • Sometimes the customer doesn’t understand the reported value or isn’t installed correctly 
  • Moisture or temp reports a zero 
    • Check for physical damage 
    • Replace sensor 
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