How to Locate the Company in BaseManager

Updated May 5, 2026 1 min read
  • In BaseManager you will go to Admin in the side bar and select Manage Site
  • Then you will enter in the site name by key words(if needed)
  • Or you can search with the customer's username or their name
  • Once you find the customer and have them selected, you can see which company they have access to

Another way to find the Company is by going to Old Admin

  • To get to the Old Admin is by going to BaseManager>Administration and Administration again
  • Make sure the "Currently Admin of" is on All Companies
    • This is where you can search by the controllers serial number, MAC address or name of the controller
    • You can also search for the company name by going to Sites in the side bar
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