WaterCompass User Management

Add a New User

Step 1: Login to WeatherTRAK.net Admin 

• WeatherTRAK.net
• Login Credentials:
  • Username: WCMS
  • Password: Savewaternow

 Step 2: Navigate to the Admin tab and select “Admin Tool”

  Step 3: Navigate to the “Users” Tab

• There are 2 ways to navigate to the “Users” tab
• Select “Users” from the admin tool menu

 Step 4: Add New User

• Click on “Add New User”

• Enter User Information 
  • First Name
  • Last Name
  • Email Address
  • Select “Copy E-mail Address” link under the User Name field
  • Click Save and exit

Step 5: Assign Accounts to the User

• Navigate back to the “User” tab containing the full list of users
• Search of the new user added to the system 
  • Select View

Step 6: Navigate to the “Accounts” tab

• Click “Manage Associated Accounts”

• Select the accounts that are associated with the user

User Permissions

Step 1: Set up User Permissions

• Select the “Access and Permissions” tab
  • Next to the account click “Edit”

• Update the user permissions
  • Assign “Reader” permission if they want site access but not alert notificaitons
  • Assign “User” if they want both site access and alert notifications

Step 2: Send users their username and temporary password

• Navigate to the “User Details” page as described in Step 5

• Select “More” from the top right of the screen

• A new “Send Welcome E-mail” window will pop up
  • Make sure that the “send mobile-only version” is NOT checked
  • Click “Send Welcome E-mail”

Site Group Setup

Step 1: Set up "Site Groups" for the user (If applicable)

• Navigate to the “Site Groups” tab

• Select “Add New Site Group”

• Fill in the boxes and check the appropriate sites

Alert Notification Preferences

Prerequisite: User Access and Permissions

• Ensure the user has permissions to receive WaterCompass alert notifications. 

Step 1: Login to WeatherTRAK.net Admin 

• WeatherTRAK.net
• Login Credentials:
  • Username: WCMS
  • Password: Savewaternow

Step 2: Navigate to the User Tab

• There are 2 ways to navigate to the “Users” tab
• Select “Users” from the admin tool menu

Step 3: Search for the User

• Please see instructions on how to Add a New User if the user does not already exist in the system. 

Step 4: Select View Details 

Step 5: Select the Notification Tab 

Step 6: Select Edit to update Notification preferences

Step 7: Notification Settings 

• Add or update the user's email address and phone number as needed.
• Adjust the user's time zone to ensure accurate alert delivery.
• Send test notifications to the user via email and text message to confirm settings.

Step 8: Alert Notification Window

• Select the types of notifications the user wishes to receive, including usage and control alerts.
• Opt into email and text message notifications based on user preferences.
• Set delivery hours for email and text message notifications.
• Schedule the specific days of the week for receiving notifications.
• Temporarily suspend alerts for a defined period if needed.

Step 9: Monitoring Point Notification Settings

• Suspend alerts for individual monitoring devices as needed.
• Pause alerts either indefinitely or for a specified period.

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