When a Baseline controller presents the following error. Use this guide to resolve the issue.
- First, as we should always do, gather as much info from the contact as possible. Ex: Has anything changed before this happened? When did it first occur? What were they doing when it happened?
- Reboot /Power cycle the controller.
- If rebooting doesn't resolve the issue, the issue could lie within the software or programming. To resolve this, Ensure a back up is saved, then perform a "factory reset"
- Reinstall the latest firmware if it isn't already updated. Then restore the back up onto the device.
Reference Resources:
Making a back up - Resource Link 1 , Resource Link 2 , Resource Link 3
To Reset to factory settings - Resource Link
Firmware guide - Resource Link