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POC Disabled Alert

Updated June 25, 2026 1 min read

POC Disabled

Priority: None

Definition: The Point of Connection (POC) has been disabled.

Example:

This occurs when the Point of Connection or POC for short has been disabled.

Action Needed: This is an alert and action 

Troubleshooting:

  • Re-enable the Control Point that is disabled

Video originally published July 2021.

If you have questions, here are 3 ways to get answers:

1. Search within this HydroPoint knowledgebase

2. Visit the HydroPoint support page

3. Call 800-362-8774 or email support@hydropoint.com, hours are Mon-Fri 3:00 AM – 6:00 PM PT and Sat 9:00 AM – 2:00 PM PT.

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