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SubStation Connect Error Alert

Updated December 11, 2024 1 min read

 SubStation Connect Error

Priority: High

Definition: The 3200 is unable to connect to the substation

Example:

A white sign with black text Description automatically generated

Action Needed: Alert and Action required

Troubleshooting:

  • Confirm power at the substation
  • Reboot the substation and 3200
  • If ethernet contact the network administrator 

If the problem continues, please contact Hydropoint Support for further assistance.

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