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  1. 2 Types of Pump Technology FYI * Dry contacts =  (would need to use) Pump start biCoder  * Coil contactor = (would need to use) Any of our hardware Accessory Hardware
  2. Adding freight to packing lists v1.0 Baseline – Adding Freight to Packing Lists 1.      Manufacturing will provide Jill with the order packets that are ready to be Accounting & Administrative
  3. App3.exe Error (Baseline) As of now, there is not a lot of information we have on this error. It should be rare. If Controller Hardware
  4. Baseline 3g migration playbook (WFWW) (Legacy) Baseline 3G Playbook This document is to summarize content and communications for the Baseline 3G Modem end of life, and Programming
  5. Baseline Controller Fans This is a factory installed component that comes as part of the pedestal build assembly.  It normally idle but is Controller Hardware
  6. Baseline Faux IO Putting Baseline Controllers into Faux IO Internal Use Only When Baseline employees need to use a BaseStation 1000 or BaseStation Helpful Tools
  7. Baseline status codes Delete Baseline Status codes Use this guide to help identify baseline status codes for potential errors. 1.1      Status Codes Status Codes & Diagnostics
  8. Baseline Transferring Ownership When to Transfer Controllers or Sites in BaseManager Admin In order to transfer a controller or a site from one Controller Hardware
  9. Basemanager renewals and updating assets in chargeover BaseManager Renewals and Updating Assets in Chargeover 1.      Login to BaseManager > Menu > Administration > Manage Subscriptions a.      Export Accounting & Administrative
  10. BaseStation 1000 Hardware Exterior BaseStation 1000 in X Series Cabinet Controller Front Panel layout  Interior This photo shows what a basic cabinet for Controller Hardware
  11. BaseStation 3200 Hardware Display/Panel This component is User interface with buttons (3200 includes a dial) where can navigate and program different options Controller Hardware
  12. BaseStation Hardware Troubleshooting Guide Table of Contents Issue: Blank DisplayIssue: Display Stuck on Windows CE splash screenIssue: No Power Light and No Status LightIssue: Controller Hardware
  13. BiSensor Troubleshooting BiSensor Communication Error Check wire connections For 2wire: * Test voltage at the splice  * Verify Power at the Transformer: compare numbers Accessory Hardware
  14. Bypassing the Activation PIN process Adding a controller to BaseManager This article explains how we can bypass the activation PIN process for Baseline controllers that Programming
  15. Controller Memory Low Message Controller Memory Low Message NOTE: The newer 3200S display should not have this issue based on how its manufactured. Controller Programming
  16. Downgrade/Update Firmware via USB Delete Circumstantial Situations Only Please Consult with Tier 2 or Tier 3 before doing this PLEASE CONSULT BEFORE DOWNGRADING FROM Programming
  17. FlowStation Hardware BL-FLOWSTN-X BL-FLOWSTN-P NOTE- BL-FLOWSTN-X-RDA Is the part number for the Flowstation with the swing panel attached. Front of a Flowstation Controller Hardware
  18. FreeWave Tool Suite software and manual c Logging into a Radio (Steps TBD) Content that guides of and when we might help someone log into radios Helpful Tools
  19. How to change the IOT URL for a 3200S *This can only be used for Tier 2. Please reach out to Tier 2 with the Company/ Site/ Controller information. Programming
  20. How to search Koolgrid (LEGACY) KoolGrid http://10.11.12.34/KoolPHPSuite/Examples/KoolGrid/Hierarchy/Three_Levels_HierarchyQBsearch/ Information available: ·         Invoice Date ·         Customer Name ·         Invoice Accounting & Administrative
  21. IrrApp2.exe Error Troubleshooting When a Baseline controller presents the following error. Use this guide to resolve the issue. * First, as we should always Programming
  22. Koolgrid (Draft) KoolGrid – Powerful PHP Grid        Contents Starting in KoolGrid. 3 Entering Invoice Information. 3 Unit Builds. 5 Multiple of the item. Accounting & Administrative
  23. Lightning Troubleshooting Steps Diagnostic Steps Alerts: Two-Wire Overcurrent, Device No Response, Internal Error, No Comm IMPORTANT: Put Salesforce Call-In and RMA Reason as Controller Hardware
  24. Mac address location instructions How to find the MAC Address at the 3200S * Go to Network then to Communication Setup * Communication Type Ethernet will Programming
  25. Moisture Sensor: No Moisture Reading Delete Moisture Sensor Not Reading Moisture     This is when the moisture sensor is not reading moisture. This is not a Accessory Hardware
  26. Moisture Sensor: Temperature Reading Delete Moisture Sensor Not Reading Temperature This is when the Moisture Sensor is not recording or seeing temperature or changes Accessory Hardware
  27. Precip Sensor Troubleshooting Guide Description Precip Sensor measures effective rainfall. You’ll understand how much rain made it into the soil, as well as Accessory Hardware
  28. Preparing a 3200 Programming Backup from BaseManager 1.   From the home page in BaseManager, select Administration. The Administration page displays.  2.  From the Administration page, select Administration. Programming
  29. Preparing a Program Backup for a BL-1000 & FlowStation Preparing Program Backup for the BaseStation 1000 and a FlowStation   Important: ·        Create a folder in your documents folder and name Programming
  30. Process; Requesting Data >3 Years Old BaseManager historical data older than 3 years is archived externally and no longer accessible to customers. If a customer requests Programming
  31. Program Memory is Low (Baseline) NOTE: The Flash/RAM % is displayed in > Advanced > system settings page. These readings could help indicate the possible Status Codes & Diagnostics
  32. Remotely Rebooting a Baseline Controller IMPORTANT! If controller is Online and connected to BaseManager, DO NOT ask customer to go on site to reboot a Software Troubleshooting (Internal)
  33. Search and Assign Devices (Baseline) Before you can configure any devices such as biCoders or biSensors in the controller programming, the controller must find those Status Codes & Diagnostics
  34. Soil Moisture Sensor BL5315B Escalations Issue There are a limited number of soil moisture sensors in the field that are not compatible with Baseline R Accessory Hardware
  35. Solar Micro SubStation is not Charging Issue Summary: Customer reports solar micro SubStation is not charging. Work Flow: Check power incoming from solar panel at battery Controller Hardware
  36. Substation Hardware Note: Requires a 3200 to operate.  Substations Have 2 Main Menu Buttons * SETUP * RUN Display/Panel This component is the Controller Hardware
  37. SubStation RV Troubleshooting Guide Troubleshooting Guide  AC or Solar Powered - SubStation RV & CP (Confirm this before proceeding) The SubStation RV & CP Controller Hardware
  38. Tipping Rain bucket Delete Tipping Rain Bucket aka Precip. Sensor customer support overview Overview Baseline’s new tipping rain bucket technology allows the Accessory Hardware
  39. Tipping Rain Bucket: Support Doc Introduction The Tipping Rain Bucket is a rainfall sensor that connects to your two-wire irrigation system.  Inside the device is Accessory Hardware
  40. V18 Event File Overview Delete Appendix M – Event Logs  Log files are useful in determining what happened in the past to help troubleshoot and Status Codes & Diagnostics
  41. Verifying Cloudgate AT&T DNS Summary As of 9/30/2025 there is an initiative to update Cloudgate cell modem configurations to no longer use Programming
  42. Winterization Best Practices Winterization Best Practices Delete Important! Freeze damage is not covered under warranty. Blowing Out the System * Shut off the water Controller Hardware
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